Web scraping services

Our compliance starts with what we collect: only publicly available information, never private user data. Our process is GDPR-compliant, and our legal team supervises the entire process.

Our pricing is straightforward: you pay for the resources it takes to deliver what you need. The final cost depends on four things: how many websites or apps we monitor for you, how often you need the data updated, how technically complex the sources are, since a simple website is very different from an app that actively tries to block data collection, and the level of support and guarantees you need in your Service Level Agreement (SLA). So you know exactly what you're paying for before we even get on a sales call.

Our simple four-step process is designed to get you the data you need with minimal effort on your side. It starts with a kick-off call to define your exact goals and the data sources you need. Our team then handles all the technical configuration and delivers a sample of the data for your team to check and give the green light. Once you approve it, the permanent data feed goes live, delivered directly to your API or cloud storage. You agree the timeline with us, and your time commitment is minimal: we only need you for the kick-off call and the final approval.

Not a problem: our service is built to be flexible, because business needs change. You are not locked into a rigid contract. Just tell your dedicated account manager you need a new source or a different format, and they'll talk the change through with you. Small adjustments are often included in your existing plan. For a bigger request, like a very complex new source, we're upfront about any additional cost before any work starts.

Every client gets a dedicated account manager, your single point of contact for any question, request or issue, so you won't be passed around a call center. A formal Service Level Agreement (SLA) guarantees our response times in your contract. For urgent issues you have clearly defined contact channels, including direct access to your account manager and our technical support system. Support is available on business days, during Polish business hours (CET/CEST).

Our onboarding is designed to take up as little of your team's time as possible. Once we have an agreement: You get a dedicated project manager who will be your single point of contact. We hold one kick-off meeting to define the data you need, the sources, and the delivery format. After that, our team takes over and handles all the technical work. The only thing we'll need from your team is to green-light the first batch of test data. You agree the timeline with us, and your team's time commitment is minimal, mostly during that initial requirements meeting.

Data quality is the foundation of our service, and a multi-step process guarantees it. Our systems use logic rules to automatically reject any data that is obviously wrong, like a product with a zero price or a missing name. Our own analysts then manually verify the most critical data to ensure the highest level of precision. We also constantly monitor the structure of the source websites, and when we detect a change, our team immediately gets to work on adapting our scripts. A data quality issue caused by a change on a source website is our problem to solve, not yours, and our SLA guarantees how quickly we will fix it.

Our model is a predictable, flat subscription fee. There are no hidden costs. The price we agree on is the final price you pay. It mainly depends on four factors:

The number of unique products (SKUs) you need to track.

The number of websites or markets we are monitoring.

How often you need the data refreshed.

The complexity of the data we are collecting. The subscription price always includes all maintenance, support from your dedicated manager, monitoring, and adapting to changes on websites.

Our process is GDPR-compliant. We only collect public data that anyone can see in their browser, and any personal data in a project is processed under a Data Processing Agreement (DPA). Our work doesn't disrupt the site's infrastructure. DoubleData is ISO/IEC 27001:2022 certified (DEKRA).

As specific as you need. Our service is fully custom, so we adapt to your exact requirements: if you can see the information on the website, we can almost certainly get it for you in a structured format. Non-standard data we collect for clients includes estimated product delivery times, availability of specific sizes or product variants, and product reviews and seller ratings. We collect data behind a login only with fresh accounts that have no purchases or other history. Your dedicated project manager discusses and defines the exact scope with you in detail during setup.

Our whole approach is designed to comply with the law. We focus only on publicly available data, the information anyone can see in a web browser without logging in. We don't break any security measures to reach non-public data, and under GDPR we don't process any personal information. Our processes are also built to respect the source websites, so their operations run undisturbed.

Yes, testing the service first is a standard part of our process, because we want you to see the value before you commit. We start with a short workshop to define your needs, key products and competitors. Then we run a small-scale pilot, the proof of concept (PoC): you receive the first real reports and see the quality of our work firsthand. Once you approve the PoC, we launch full-scale, continuous monitoring, and you get a dedicated account manager as your main point of contact. We handle all the technical heavy lifting and configuration from start to finish. You agree the timeline with us.

With a hybrid approach that combines technology with human experts, backed by our Service Level Agreement (SLA), which contractually guarantees 99.93% matching accuracy. Our algorithms compare multiple attributes to find each match, including EAN or SKU codes, product names, photos and technical specs. On top of that, a dedicated data analyst sets up and verifies each client's matching system and is responsible for making its logic work for your specific product catalog. If a mistake does occur, we treat it as a high-priority issue and fix it.

We work on a subscription basis, typically a monthly or annual flat fee. The final price is customized for you, based on a few key factors:

The number of products (SKUs) you need us to track.

The number of competitors or websites we're monitoring.

How often you need the data refreshed.

The depth of the data we collect. Just the price is simpler than a full audit of the product page.

The reporting format, for example, a simple spreadsheet versus a direct feed into your business intelligence system. After a brief conversation to understand your needs, we can give you a precise quote.

This is completely our responsibility. You are paying for a service that delivers continuous, accurate data, and that's what we provide. Our systems monitor the health and structure of the source websites. When a site changes or breaks, our technical team gets an automatic alert and starts working on a fix. At the same time, your dedicated account manager will proactively reach out to you. They'll let you know we've identified an issue and give you an estimated time for the solution. You are never left alone to deal with a problem.