Privacy Policy

1. Overview

This Privacy Policy explains how DoubleData, Inc. (“DoubleData”, “we”, “our”, “us”) collects, uses, discloses, and safeguards personal data when you visit or interact with our website (the “Site”) and related online services. By using the Site, you agree to this Policy.

2. Data Controller & Contact

DoubleData, Inc. is the controller of your personal data.

Address: 169 Madison Ave, New York, NY 10016, USA
Email: [email protected]

If you have questions about this Policy or your data, contact us at the email above.

3. Scope

This Policy applies to personal data collected through our Site and online forms. It does not apply to data collected offline or via channels other than the Site.

4. What We Collect

• Data you provide: name, business email, phone number, company, job title, country/region, and the content of messages you send to us (e.g., demo requests, downloads).
• Data collected automatically: IP address, device and browser type, operating system, referring/exit pages, timestamps, pages viewed, clicks, approximate location (based on IP), and similar technical data.
• Data from third parties: business contact and firmographic information from partners or public sources; campaign/attribution data from analytics and marketing tools.

5. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

• Operate the Site and measure performance
• Remember preferences (e.g., language, consent choices)
• Understand usage and improve content
• Attribute marketing campaigns and measure conversions
• Personalize communications (where permitted)

You can manage consent and cookie preferences at any time. You may also control cookies in your browser; however, some features may not function properly without certain cookies.

6. How We Use Personal Data

We use your data to:

• Provide, operate, secure, and maintain the Site
• Respond to inquiries, provide requested resources, and manage downloads
• Analyze Site usage and improve our services and content
• Run marketing and attribution (e.g., email follow-ups after content downloads, campaign performance) where permitted by law
• Prevent fraud and abuse, and comply with legal obligations
• Establish, exercise, or defend legal claims

7. Legal Bases for Processing (EEA/UK)

Where GDPR/UK GDPR applies, we process your personal data based on:

• Consent (e.g., analytics/marketing cookies, certain email marketing)
• Contract (to provide resources or information you requested)
• Legitimate interests (e.g., Site security, product improvement, B2B marketing, fraud prevention), balanced against your rights
• Legal obligations (e.g., record-keeping, compliance)

8. Retention

We retain personal data only as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting requirements. Retention periods depend on the data type and context (e.g., inquiry records are kept for a reasonable period after last contact).

9. Sharing & Disclosures

We do not sell personal data. We may share personal data with:

• Service providers/processors: hosting, cloud infrastructure, analytics, attribution/marketing automation, CRM, customer support tools, security and monitoring, email delivery.
• Professional advisers and auditors.
• Authorities, where required by law or to protect rights and safety.

In case of a business transfer (e.g., merger, acquisition), personal data may be transferred to the new owner under this Policy’s terms.

10. International Transfers

Your personal data may be transferred to and processed in countries outside your own (including the United States). Where required, we use appropriate safeguards such as Standard Contractual Clauses and supplementary measures to protect your data.

11. Your Rights (EEA/UK)

Subject to conditions and exceptions, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data
• Restrict or object to processing (including direct marketing)
• Data portability
• Withdraw consent at any time (without affecting prior lawful processing)

To exercise your rights, contact [email protected]. We will respond within one month or as required by law.

12. US State Privacy Rights (incl. California)

Depending on your state, you may have rights to:

• Know/access categories and specific pieces of personal information collected
• Delete personal information
• Correct inaccuracies
• Opt out of sale/share or targeted advertising (if applicable)

To exercise these rights or submit an authorized agent request, email [email protected]. If we “sell” or “share” personal information as defined by applicable law, you can opt out via this link. We will not discriminate against you for exercising your rights.

13. Marketing Communications

If you opt in (or where permitted by law), we may send you marketing emails. You can unsubscribe at any time via the link in the email or by contacting us. Even if you opt out, we may send non-marketing messages (e.g., transactional or service notices).

14. Security

We implement technical and organizational measures designed to protect personal data from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

15. Children’s Privacy

Our Site is not intended for children under 13 (or a higher age where required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps to remove it.

16. Third-Party Links & Services

The Site may contain links to third-party websites or include third-party tags and scripts (e.g., analytics, attribution). We do not control third-party practices. Please review their privacy policies.

17. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and post the new version on this page. Significant changes may also be communicated by other reasonable means.

18. How to Contact Us

For questions, requests, or complaints about this Policy or our data practices, contact:

Email: [email protected]

If you are in the EEA/UK and believe we have not resolved your concern, you may lodge a complaint with your local data protection authority.